~ David Leeds, Smart Grid Analyst, Greentech Media
"Demand
Response is now up to 50GW of power—25 to 50 power plants not built due
to these negawatts. Demand Response is the first killer app of the
smart grid."
~ David Leeds, Smart Grid Analyst, Greentech Media
~ Bob Irvin, North Highland Energy Advisor, ex-VP of Strategy, Duke Energy
"Smart metering is the cornerstone, the core first app of smart grid, but we don’t think it is the end all be all."
~ Andy Tang, Senior Director of Customer Care, PG&E
"At risk of 'California chest beating', we live in a different state. Our 12% of US population has 70% of solar and 26% of hybrids."
~ Andy Tang, Senior Director of Customer Care, PG&E
"Southern California Edison predicts that 36% of customers will interact with data in ten years, 64% will be unengaged."
~ Alex Laskey, President & Founder, Opower
"Utilities used to manage to 'cost to serve', meaning 'don’t talk to your customers'."
~ Greg Guthridge, Managing Director Utility Customer Care Practice, Accenture
"We have to meet the customer where they already are, not give them a new place to go."
~ Ivo Steklac, EVP of Sales and Strategy, Tendril
"The average customer thinks about their electricity bill 6 minutes a year."
~ Greg Guthridge, Managing Director Utility Customer Care Practice, Accenture
"We are in half a dozen pilots that we are not allowed to talk about. We (as an industry) need to be free to fail."
~ Seth Frader-Thompson, CEO Energy Hub
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