From 2009 Advertising Research Foundation Industry Leader Forum conference:

"The greatest compliment ever paid me was when someone asked what I thought and attended to the answer"
~ Thoreau (not in attendance) quoted by Diane Hessan, CEO of Communispace 

"Consumers are empowered and they won’t go back into their bottles"
"…the Aretha Franklin's Inauguration Hat fan page on Facebook, … has over 71,000 fans." (Note: Now over 92,000 and counting)
~ Charlene Li Thought Leader and Founder at http://www.altimetergroup.com/

"The Democratic party had been behind (in leveraging technology) the republican party for about two decades."
~ Joel Benenson, pollster for the Obama Campaign; as tweeted by Aki Spicer of Fallon
"What we're experiencing right now is a complete sea change requiring us to completely rethink what we're doing. We need to think our way out of this recession, not just wait for it to get better."
~ Michael Perman, senior director of consumer insights and consumer relations, Levi Strauss

"Sometimes the key to having an impact isn’t better math, but better psychology."
~ Joel Rubinson, CRO of ARF in his overview blog post on the event

More about: 2009 Advertising Research Foundation Industry Leader Forum - San Francisco "Transform Your Research by Listening ... West Coast Edition"

 
And also check out: the report in Advertising Age